Frequently Asked Questions
Everything you need to know about shopping with Disturbia.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain items, like earrings and intimates, are non-returnable for hygiene reasons.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials ethically sourced?
Disturbia is committed to ethical manufacturing. we work closely with our suppliers to ensure fair labor practices and are increasingly incorporating sustainable fabrics like organic cotton and recycled polyester into our collections.